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Privacy Policy

We do not store sensitive information on our site such as customer credit card numbers. We use payment gateways including PayPal and Stripe for online payments.

No sensitive credit card information is stored on our server.

We do not sell or distribute our customer list to any other persons or parties. Information collected at registration – your name, address, phone number, etc. – are recorded by us for our records but are not shared with any outside party.


This policy applies to the Penn Valley Pipes & Tobacco Company Web site accessible through the home pages located at and This policy does not apply to the Web sites of any subsidiary or affiliate companies of Penn Valley Pipes & Tobacco Company or any other company that is associated with Penn Valley Pipes & Tobacco Company. Those Web sites, like any other Web site, may have their own privacy policies and Penn Valley Pipes & Tobacco Company encourages you to review the privacy policies of any of those sites that you visit. We (Penn Valley Pipes & Tobacco Company) understand the importance of providing you with information concerning the collection and use of data collected from you during your visit to our Web site. Our privacy policy is set forth below. This policy may be updated from time to time and we encourage you to check this page periodically for any updates.

Some helpful definitions of terms used in this privacy policy are: Personal information is information that can be used to uniquely identify you personally. Examples of personal information include your name, mailing address, telephone number, email address and credit card number. Anonymous information is information that cannot be used to uniquely identify you personally. Examples of anonymous information include your IP address, the type of browser software you use when visiting our site, the date and time you visit our site and what pages you viewed when visiting our site.

Collection and Use of Anonymous Information
You can visit our Web site without telling us who you are or revealing any personal information to us. During your visit, we may collect certain anonymous information. For example, we may track the number of visitors to our Web site by logging Internet Protocol (IP) addresses. We may keep track of what pages are visited on our Web site so we can monitor the performance and usage of our Web site. Also, we may pay attention to what visitors do and do not use on our Web site in order to assess the effectiveness of our Web site and modify our content or design appropriately. Anonymous information may be used individually or aggregated with other anonymous information. We may use anonymous information for our own benefit and we may share anonymous information with other companies.

Collection and Use of Personal Information
We collect personal information about you only when you elect to provide such information to us, such as when you register to receive products or services, request additional information from us, enter a contest or promotion, or submit an email to us. The information collected might include your name, company name, e-mail address, mailing address, phone numbers, etc. Any personal information collected will be used solely for the purpose(s) for which it was collected (for example, to send you additional information about our products or services that you requested) unless you indicate otherwise. The personal information you provide to us may be shared with other companies with which we have relationships in order to complete your request or provide you with the products or services, which you have requested. We may also enlist a third party to collect, store, process and manage on our behalf any personal information you elect provide to us. When we use other companies to perform services on our behalf, we will require that such companies protect your personal information consistent with this policy. We may process or store your personal information in our databases located in the United States or any other country in which we do business. We may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the terms and conditions of our Web site or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property or anyone else that is being harmed by such activities. We may disclose personal information when we believe in good faith that the law requires it and for other governmental administrative, regulatory or law enforcement purposes.

Use of Cookies
A cookie is a small amount of data that is sent to your browser software from a web server and is typically stored by your browser on your computer’s hard drive. We use appropriate cookies when needed.

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Do we use other cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Links to Other Web sites
Our Web site may contain links to third party Web sites that may contain cookies. Our privacy policy does not apply with respect to those third party Web sites. We encourage you to review the privacy policies of any of those sites that you visit.

Contacting Us
If you have any questions about our privacy policy or the practices of our Web site, you may contact:
Old German Clay Pipes US
KC Ellis, Owner
2130 Long Creek Road
Apalachin, NY 13732


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